In its 100 years as a telecommunications provider for the northwest region of Iowa, Premier Network Solutions has continuously adapted its offerings as technologies have evolved and customer needs have changed. In 2009, the long-time Codero partner began offering IT consultation services after recognizing a need for expert IT implementation and management among its small business customers.
Now Premier Network Solutions is evolving its IT offering once again with the addition of Codero DRaaS (Disaster Recovery as a Service) and Cloud Backup in order to provide its customers with business continuity and disaster recovery, an important part of any IT management program.
Premier Network Solutions’ IT consulting team employs six consultants who serve about 60 businesses throughout their service area. Their customers vary widely, from mom-and-pop shops with one or two computers to large organizations with 150-200 computers and 20 servers.
Despite their well-established brand, they knew they faced a great deal of existing competition in the IT consulting space in their region, and knew they would have to offer something truly superior to win new business in this realm.
“In our community, it’s about personal relationships,” Premier Network Solutions CTO Frank Bulk said. “We can do all the traditional marketing in terms of banner pages, billboards, and newspaper inserts, but the vast majority of the time if someone’s happy with their existing IT consultants, it’s hard to win the business away. We knew it was a better strategy to instead focus on building positive name recognition.”
Premier Network Solutions’ leaders began seeking new products and services that could help them extend their offering and better serve their customers.
“With Codero, we know we’re offering our customers some of the most reliable, full-featured Cloud Backup and DRaaS solutions”
– Frank Bulk, CTO