Rob Ossian, a hosting and managed services industry leader with over 20 years of experience with such companies as Dell and National Instruments, has been named Vice President and Chief Operating Officer at Codero, a hosted solutions provider of IT infrastructure and cloud integration services. Rob is responsible for leading Codero’s world-class operations, platforms, support, and data center teams.
In his prior role as Director of Technical Support at Codero, Rob was integral to the conversion of Codero’s service delivery teams into world-class centers of excellence, providing industry-leading managed services through data-driven and predictive support strategies, and architect of Codero’s innovative Proactive Monitoring platform.
“I’m excited to have Rob join the Codero leadership team,” said Bill King, Codero’s president and chief executive officer. “Rob provides a seasoned perspective to our digital transformation, growth and product development initiatives. He is driven by a passion for delivering exceptional customer-centric experiences through business Intelligence, process simplification, and omnichannel engagement.”
“This is a very exciting time to be part of Codero, and I am thrilled to help bring into focus a strategy representing nearly 18 months of data-driven research, customer dialogue, strategy planning, and end-to-end process improvements,” said Rob Ossian. “I am deeply committed to ensuring Codero remains the type of environment that helps our employees to grow, both personally and professionally, while making sure we don’t forget to have fun along the way.”
Rob’s experience includes successfully managing software product planning, service delivery, and strategy across a range of technology areas and verticals, including Software as a Service (SaaS), high-performance computing, Content Delivery Networks (CDN), and business intelligence reporting. He holds a Business degree in Information Technology Management and is a certified Project Manager.