Support Options
Discover our industry-leading approach to customer support.
RELIABLE AND CUSTOMIZED SUPPORT
When it comes to support, the team at Codero does more than just fix things. We’re there to ensure they don’t break in the first place. We offer flexible support options capable of meeting the needs and budget of any organization.
All Codero support tiers include the following:
Phone Support
Chat Support
Email / Portal based support cases
Ping monitoring to servers
Standard monitoring for standard operating systems
Monitoring of supporting network and power infrastructure within our datacenters.
Support for managed offerings and licenses (standard offerings only)
Three Tiers of Support
Self Managed
$0/mo
per server
Includes 5 hours of support per month
Standard
$49/mo
per server
Includes 15 hours of support per month
Premier
$249/mo
per server
Includes 30 hours of support per month
LET US GET YOU UP TO SPEED
Learn more about Serious Support and which tier fits your needs.
